Refund Policy

30-day money-back guarantee

We want you to love Quiz Master. If you are not satisfied with your subscription, Clayton Jones offers a full refund within 30 days of your initial purchase or most recent renewal.

How to request a refund

The easiest way to request a refund is through our payment provider, Paddle. Visit paddle.net and use Paddle's self-service refund process. Alternatively, you may contact us through the in-app support channels and we will help coordinate the refund with Paddle.

Refund timing

Once approved, refunds are typically processed within 5 to 10 business days, depending on your bank or card issuer. Refunds are issued to the original payment method used for the purchase.

Trial period

New subscribers receive a 7-day free trial. If you cancel during the trial, you will not be charged. The 30-day money-back guarantee applies once the trial ends and payment has been made.

Subscription cancellation

You may cancel your subscription at any time from the Billing page or through Paddle's customer portal. If you cancel after a payment has been made, you will retain access until the end of the current paid period. Cancellation does not automatically refund the most recent payment unless a refund is requested and approved under this policy.

Exceptions

Refund requests made beyond the 30-day window are generally not eligible for a full refund, but we will review them on a case-by-case basis. Abuse of the refund policy may result in suspension of your account.